KAUST Green Roads App Privacy Policy


Effective Mar 14, 2022



Marcom Arabia (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our mobile application (the “Application”). Please read this Privacy Policy carefully.

IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Application after the date such revised Privacy Policy is posted.
This Privacy Policy does not apply to the third-party online/mobile store from which you install the Application or make payments, including any in-game virtual items, which may also collect and use data about you. We are not responsible for any of the data collected by any such third party.

COLLECTION OF YOUR INFORMATION

We may collect information about you in a variety of ways. The information we may collect via the Application depends on the content and materials you use, and includes:

Personal Data
Demographic and other personally identifiable information (such as your name and email address) that you voluntarily give to us when choosing to participate in various activities related to the Application, such as checking in, checking out, going on a break, sending feedback, and responding to surveys. If you choose to share data about yourself via your profile, or other interactive areas of the Application, please be advised that all data you disclose in these areas will be accessible to anyone who accesses the Application.
After the event, your information, indicated in this cluase, and those after, will be totally transferred to the ownership of KAUST and expunged from Marcom's servers. Marcom is not liable nor responsible for the use of the data after the transfer.
Geo-Location Information
We may request access or permission to and track location-based information from your mobile device, while you are using the Application, to provide location-based services during the event. If you wish to change our access or permissions, you may do so in your device’s settings.
After the event, access to your location will be disabled completely.
Access to your location may later be restored in the app after its transfer to the ownership of KAUST, in that case, Marcom is not liable for any geo-location tracking done by the owner.
Mobile Device Access
We may request access or permission to certain features from your mobile device, including your mobile device’s Location, Network, Camera, and Storage.
Mobile Device Data
Device information such as your mobile device ID number, model, and manufacturer, version of your operating system, phone number, country, location, and any other data you choose to provide.

USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:

  • Compile anonymous statistical data and analysis for use internally or with third parties.
  • Create and manage your account.
  • Email you regarding your account.
  • Enable user-to-user communications.
  • Generate a personal profile about you to make future visits to the Application more personalized.
  • Increase the efficiency and operation of the Application.
  • Monitor and analyze usage and trends to improve your experience with the Application.
  • Notify you of updates to the Application.
  • Request feedback and contact you about your use of the Application.
  • Resolve disputes and troubleshoot problems.
  • Respond to customer service requests.
  • Under no conditions will your information be used to target you with promotions, products, or services, by Marcom, its affiliates, or business partners.

DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Interactions with Other Users
If you interact with other users of the Application, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users.
Online Postings
When you post comments, contributions or other content to the Applications, your posts may be viewed by all users but will not be publicly distributed outside the Application, in perpetuity, without the explicit consent provided by "King Abdullah University of Science and Technology", hereafter referred to as "KAUST".
Affiliates
We will not share your information with our affiliates. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us, without the explicit consent of "KAUST".
Business Partners
We will not share your information with our business partners, except for "KAUST" or any others as per "KAUST's" explicit consent, as they are the owner of the applications and we are solely contracted for its development and maintenance.

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

POLICY FOR CHILDREN

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

OPTIONS REGARDING YOUR INFORMATION

You may at any time review or change the information in your account or terminate your account by:

  • Contacting us using the contact information provided below
Upon your request to terminate your account, we will deactivate your account pending permission to delete your personal details provided by "KAUST". Upon receiving permission, we will delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
  • Contacting us using the contact information provided below
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

CONTACT MARCOM

Please be assured that we take your concerns about privacy quite seriously, and we intend to take every reasonable effort to protect your privacy.

If you have any questions about Marcom's privacy practices, please contact Marcom's office at:

Riyadh, Saudi Arabia
Northern Ring Road, Exit 6, Abu Bakr Assidiqu Road
Al Ghat Street
Marcom Building, 1st Floor
compliance@marcomarabia.net
Tel: +966 1 2002722
Fax: +966 1 2002721